Terms and Conditions for JK Smart Cleaning

These Terms and Conditions ("Terms") govern your use of the services provided by JK Smart Cleaning ("us," "we," or "our"), located at 2074 SW Aladdin St, Port St. Lucie, FL 34953. By accessing or using our residential and commercial cleaning and organizational solutions, you agree to be bound by these Terms.

1. Acceptance of Terms

By scheduling or receiving any of our services, including but not limited to general housekeeping, deep cleaning, garage/basement/attic cleanup, decluttering, organization, and office cleaning, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Services Provided

JK Smart Cleaning offers a range of professional cleaning and organizational services, primarily focused on enhancing cleanliness and livability for residential and commercial clients in the Port St. Lucie area. Our services include:

• Residential Cleaning: General housekeeping, routine cleaning, and deep cleaning for homes.
• Commercial Cleaning: Cleaning services tailored for office environments and other commercial spaces.
• Specialty Cleaning: Garage, basement, and attic cleanouts.
• Organizational Solutions: Decluttering and home organization services.

Specific details of the services to be rendered will be agreed upon during the booking process or consultation.

3. Booking and Scheduling

All service bookings are subject to availability. We recommend booking in advance to secure your preferred time and date. We will endeavor to arrive at the scheduled time, but unforeseen circumstances may cause delays. We will communicate any significant delays promptly.

4. Payment Terms

Payment for services is due upon completion unless otherwise agreed upon in writing. We accept various payment methods, which will be communicated at the time of booking. Failure to make timely payments may result in late fees or suspension of future services.

5. Cancellation and Rescheduling Policy

Clients must provide at least 24 hours' notice for any cancellation or rescheduling of services. Cancellations or reschedules made with less than 24 hours' notice may incur a cancellation fee equivalent to a percentage of the booked service cost. This policy helps us manage our schedule and ensure fair treatment for our cleaning professionals.

6. Client Responsibilities

To ensure the best possible service, clients are responsible for:

• Providing safe access to the premises for our cleaning team.
• Ensuring the property is clear of any items that could impede the cleaning process (e.g., valuable or fragile items should be secured).
• Notifying us of any specific instructions or areas requiring special attention.
• Securing pets or other animals for the safety of our staff.

7. Damages and Breakages

While our team takes utmost care, accidents can happen. Clients must report any damage or breakage within 24 hours of service completion. We are insured for accidental damages caused by our staff during the provision of our services, subject to reasonable investigation and verification.

8. Photography and Marketing

With your explicit permission, we may take "before and after" photos of areas we have cleaned or organized for internal training purposes or for use in our marketing materials, ensuring anonymity and privacy. You have the right to decline this at any time.

9. Confidentiality

JK Smart Cleaning respects your privacy. All information related to our clients and their properties will be treated with strict confidentiality. Our staff is trained to maintain discretion and professionalism at all times.

10. Feedback and Complaints

We value your feedback and strive for complete client satisfaction. If you are not satisfied with any aspect of our service, please contact us within 24 hours of service completion so we can address your concerns promptly and work towards a resolution.

11. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on our official website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us at:

JK Smart Cleaning

2074 SW Aladdin St

Port St. Lucie, FL 34953