Privacy Policy for JK Smart Cleaning
At JK Smart Cleaning, located at 2074 SW Aladdin St, Port St. Lucie, FL 34953, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, jksmartcleaning.com, engage with our services, or otherwise interact with us.
Information We Collect
We collect various types of information to provide and improve our residential and commercial cleaning services. This information may include:
- Personal Identification Information: This includes your name, email address, phone number, and physical address when you request a service, receive a quote, or contact us. This information is essential for scheduling, service delivery, and billing.
- Service Information: Details about the cleaning services you request (e.g., general housekeeping, deep cleaning, garage cleanup, office cleaning, decluttering), property characteristics, specific cleaning instructions, and access details.
- Payment Information: When you make payments for our services, we collect necessary payment details (e.g., credit card information). This is handled securely, often through third-party payment processors, and we do not store sensitive payment card details on our servers.
- Communication Data: Records of your interactions with us, including emails, phone calls, and messages through our online platform, used for customer support and service improvement.
- Technical Data: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and website navigation patterns. This helps us understand how our site is used and improve its functionality.
How We Use Your Information
The information we collect is used for various purposes, including:
- Providing and Managing Services: To schedule, perform, and manage your cleaning appointments, communicate with you about your services, and ensure client satisfaction.
- Customer Support: To respond to your inquiries, requests, and to provide assistance related to our services.
- Billing and Payments: To process payments for services rendered and manage billing inquiries.
- Marketing and Communication: To send you updates, promotions, and information about new services that may be of interest to you, based on your preferences. You can opt-out of marketing communications at any time.
- Improving Our Services: To understand how our services are used, gather feedback, and continuously enhance the quality and personalization of our cleaning and organizational solutions.
- Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of JK Smart Cleaning, our clients, or others.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties for their marketing purposes. We may share your information with:
- Service Providers: Trusted third-party companies that assist us in operating our business, such as payment processors, scheduling software providers, or IT support. These partners are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by Florida or federal law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers and encryption technologies to protect data transmitted to and from our site and services. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location and applicable laws (such as GDPR for individuals within the European Union, if applicable for international interactions), you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
- Object to Processing: The right to object to our processing of your personal data under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
JK Smart Cleaning
2074 SW Aladdin St
Port St. Lucie, FL 34953